Legal
Billing (Fastspring)
Last updated: 2026-03-11
This Billing Policy explains how billing, payments, and invoicing are handled for the services provided by:
rfeed.co
("Company", "we", "us", or "our").
This Billing Policy forms part of the Terms of Service.
1. Merchant of Record
Payments for the Service are processed by Fastspring, which acts as the Merchant of Record.
This means that Fastspring is responsible for:
- payment processing
- billing and invoicing
- applicable taxes and VAT handling
- payment compliance
When you purchase a subscription, the transaction is processed through Fastspring and the payment agreement is established with Fastspring as the Merchant of Record.
2. Subscription Billing
The Service operates on a subscription-based billing model.
Subscriptions may be billed on a recurring basis depending on the plan selected (for example monthly or yearly).
By subscribing to the Service, you authorize Fastspring to automatically charge your selected payment method at the beginning of each billing period.
The subscription will automatically renew unless canceled before the next billing cycle.
3. Automatic Renewal
Subscriptions renew automatically at the end of each billing period.
If you do not wish to renew your subscription, you must cancel it before the next billing date through your account settings or through the Fastspring customer portal.
Once canceled, the subscription will remain active until the end of the current billing period.
4. Invoices and Payment Records
Because Fastspring acts as the Merchant of Record, invoices and payment records are issued and managed by Fastspring.
If you require an invoice or need assistance with billing documentation, you should contact Fastspring directly through their support channels.
Fastspring provides access to invoices and payment records through its customer portal.
For billing-related inquiries, please visit:
Fastspring Support: https://Fastspring.net/support
5. Taxes
Fastspring is responsible for calculating, collecting, and remitting applicable taxes (such as VAT) based on your location and applicable regulations.
The tax amount applied to a transaction will be displayed during checkout.
6. Payment Issues
If a payment fails or cannot be processed, Fastspring may attempt to retry the charge according to its internal payment recovery processes.
If payment issues persist, access to the Service may be suspended until payment is successfully completed.
7. Billing Questions
For billing issues including:
- payment processing
- invoices
- tax information
- payment methods
please contact Fastspring directly through their support portal: